Bonding Explained

PEACE OF MIND

Deva Travel is ATOL and ABTA protected, providing peace of mind and full financial protection.

What is ATOL and what does it do for me?

ATOL is a financial protection scheme managed by the Civil Aviation Authority ("CAA").

All travel companies selling air holiday packages and flights in the UK are required by law to hold a licence called an Air Travel Organiser's Licence ("ATOL"), which is granted after the company has met the CAA's licensing requirements.

Each ATOL holder is issued with a unique ATOL number, which can be checked on the ATOL website, and must contribute to a protection fund called the Air Travel Trust(ATT).

In the event of an ATOL holder's failure, the ATOL Scheme ensures customers who paid and contracted with the ATOL holder for an air holiday package or a flight, do not lose the money paid over or are not stranded abroad.

The ATOL Scheme does not cover bookings and payments made to airlines, or to airline agents where airline tickets or a similar airline booking confirmation has been issued.

What does AITO mean?

AITO represents some of Britain's best specialist tour operators.

Members are independent companies, most of them owner-managed, specialising in particular destinations or types of holidays.

The common aim of all AITO members is to provide the highest level of customer satisfaction by concentrating on three main pillars: Choice, Quality and Service, enshrine in the association's Quality Charter.

Companies admitted to AITO are all vetted and fully bonded for client's protection, in compliance with UK and European regulations. They are also bound by AITO's own Code of Business Practice.

Why are you an ABTA member?

ABTA (Association of British Travel Agents) and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA's Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA Ltd, 30 Park Street, London SE1 9EQ, Registered in England No. 551311 London or www.abta.com

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Did You Know?

Book your family holiday with Deva Travel and receive a Lonely Planet Kids Travel Guide Book for the younger traveller to enjoy. Terms & Conditions apply.
For holidays booked and departing in 2017